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Hilti Case Study

Last Updated by openecx-admin

A leading construction products and equipment manufacturer and supplier, Hilti worked with construction e-commerce specialist OpenECX to use its unique Email-to-Business (E2B) technology to encourage customers to switch from paper-based orders to email-based PDF orders that could be integrated and automatically processed by Hilti’s back office systems. The time taken to establish e-business arrangements was reduced by over 80%, at no cost to customers, while Hilti was able to make overhead savings on its administration of purchase orders and other processes.

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