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Osborne WebContractor Case Study

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Osborne, one of the UK’s leading construction, civil engineering, homes and property services companies is utilising WebContractor, an innovative online portal designed to comprehensively manage the end-to-end process of subcontractor orders, applications and payments. Osborne faced an increasing challenge to manage the multitude of associated applications for payment it receives from subcontractors.


red rose awards image

Open ECX Shortlisted for Red Rose Award

Last Updated by openecx-admin

Open ECX, the fastest growing e-trading hub in the construction industry, has been shortlisted for a Red Rose Award.

The growing business, based in Ribchester, has been named as a finalist in the Ecommerce Business category at the annual awards, which celebrate the successes of Lancashire’s business, commerce and industry.

Open ECX’s entry centred on the take-up of our new, innovative, cloud-based WebContractor solution, launched in June 2017. WebContractor enables major construction businesses to effectively manage their subcontractor relationships from the start through to the end of a project.

Matthew Jones, CEO of Open ECX, said: “We are delighted to have been shortlisted for a Red Rose Award. Last year we recorded unprecedented growth, thanks largely to the dedication of our team and the success of WebContractor, which has resonated with major construction companies based in the UK and across the globe.

“We look forward to the awards ceremony and meeting other growing businesses from across the region.”

The Red Rose Awards will be held at the Winter Gardens, Blackpool, on Thursday 8 March


Readie Case Study

Last Updated by openecx-admin

Readie Construction, a £140m turnover business which specialises in new and refurbishment industrial, retail and commercial projects, currently receives more than 600 applications for payment from subcontractors every month. Processing these applications manually had become not only labour intensive and hugely time-consuming but also incredibly inefficient and prone to error.

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Impact of Carillion Collapse Highlights Need for Payment Change

Last Updated by openecx-admin

This week it has been announced that construction giant Carillion is to go into liquidation, owing up to 30,000 businesses around £1bn in unpaid costs, as well as putting thousands of jobs at risk.

What is clear from the collapse of such a seemingly untouchable giant such as Carillion is that there is a wider review needed for the way the industry is operating under its current business model. As part of that, the traditionally long and uncertain payment terms facing many construction subcontractors needs to be reviewed.

The payment processes in place across many businesses within the industry are still manual and complex. Changes are needed to modernise and protect the sector against the impact of cases such as the Carillion collapse.

Current reports state that Carillion owed money to between 25,000 and 30,000 businesses, some of which had bills which were equivalent to 10% of their turnover. The knock-on effect for subcontractors and the industry as a whole could be catastrophic.

“Looking at previous cases where large contractors have collapsed, you typically see that around 17% or 18% of businesses who are creditors to the company don’t make it through the next five years”, states Suzannah Nichol, chief executive of trade body Build UK.

It’s clear that steps are needed to improve cash flow between contractors and subcontractors – for the benefit of all.

Automated payment processing systems are shifting from “nice to have” to an essential item for businesses to remain viable.

For contractors, they benefit from increased efficiencies and a much more accurate understanding of their liabilities at any given time.

For subcontractors, they gain visibility of the progress of their various applications for payment – something that will help them with their business planning.

With the right technology, payment processes can become efficient, standardised, transparent and quick. Most importantly, the automation of these processes can allow for tracking and management across the whole supply chain which reduces risk and helps to build a clear and transparent picture of the finances affecting the business. Such disruptive technologies means the industry is facing a future of dramatic change.

We are recruiting a Technical Consultant

Technical Analyst Apprentice

Last Updated by openecx-admin

This is an exciting opportunity for a tech savvy individual with the desire to thrive in a creative environment.

Employer Description:

The fastest growing e-trading hub in the construction industry.

We’re experts in simple, scalable software that automates business transactions, and helps you to manage your supplier and subcontractor relationships.

Our experienced and comprehensive solution set can easily connect you with supply chain partners, seamlessly link your existing systems, and integrate your bespoke, business processes.

Click below for more details.


August Newsletter

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Open ECX Newsletter

The latest news and updates from Open ECX – experts in simple, scalable software that automates business transactions and helps you to better manage your supplier and subcontractor relationships.

ISSUE 01 // August 2017  |  +44 (0)1254 915 187  |

Platform for Future Growth with WebContractor

Mark Mitchell, Operations Finance Director at Osborne, writes about the reasons they’re using Open ECX’s WebContractor solution. He says there are three main reasons WebContractor stood out for them; compliance, fairness, and forward planning.


The Pain of Payments Explored in White Paper

The ‘Construction Industry Payments – Challenges and Innovations’ White Paper explores a number of payment-related issues and challenges – and potential solutions – that were discussed by professionals from businesses including Kier Group, Lakehouse Contracts, SISK Group and United Living.


Howarth Timber Achieves Quick Win With E-invoicing

The Howarth Timber Group has significantly streamlined the way it processes and validates supplier invoices through the implementation of an automated e-invoicing system.


November Newsletter

Last Updated by openecx-admin

Open ECX Newsletter

The latest news and updates from Open ECX – experts in simple, scalable software that automates business transactions and helps you to better manage your supplier and subcontractor relationships.

ISSUE 02 // November 2017  |  +44 (0)1254 915 187  |
A big welcome to our new ECX customers

Readie Construction recognise benefits of WebContractor

Readie Construction, a £150M turnover business, which specialises in new and refurbishment industrial, retail and commercial projects, plan to use WebContractor to help support the continued growth of their business.


C.P. Hart eliminates paper processing problem with Open ECX’s e-Invoicing solution 

Luxury bathroom supplier C.P. Hart has taken cost out of their business and increased efficiencies by adopting the ECX automated
e-invoicing solution.


Optical Character Recognition (OCR) vs. Open ECX’s Integrated E-Invoicing Solution

With more and more businesses having taken the first key step towards automation (Application generated PDF documents), it’s time to discuss the next time-consuming, labour-intensive and error-prone element to overcome’, writes Matthew Jones at Open ECX.



C.P. Hart Case Study

Last Updated by openecx-admin

Luxury bathroom supplier C.P. HART has tapped into an efficient way of managing increased sales through the adoption of an automated e-Invoicing solution. C.P. Hart, which offers traditional and contemporary bathrooms to both consumers and the trade, is utilising Open ECX’s ‘easy e-invoice solution’ to significantly reduce the need for its finance department to process paperwork – a laborious and time-consuming task.



Open ECX to exhibit at Eque2 roadshow event in Edinburgh

Last Updated by openecx-admin

Open ECX is heading to the home of Scottish rugby on Wednesday 11th October to exhibit at a specialist event.

The Eque2 Roadshow, being held at Murrayfield, will see a number of interactive product sessions delivered throughout the one-day seminar.

We will be showcasing our full range of products, including WebContractor, our innovative online solution allowing end-to-end management and visibility of the subcontractor Applications for Payment process.

Click here to find out more information.


Open ECX Joins Builders Merchants Federation

Last Updated by openecx-admin

Open ECX is proud to announce that we have joined more than 600 companies across the UK in becoming members of the Builders Merchant Federation (BMF).

The BMF is the active hub of merchant and supplier activity in the UK, working closely with allied industry groups and regulatory bodies such as trading standards and planning departments, to ensure that issues affecting member merchants and suppliers are tackled promptly and effectively. The BMF is an active lobbyist with local and central government in England, Scotland, Wales and Northern Ireland, and has an impressive track record of achievements.

Matthew Jones, CEO of Open ECX, said: “We made the decision to become members of the BMF as we are increasingly being asked to provide electronic trading solutions to UK merchants and their suppliers. “We’ve found that these businesses are often swamped with paperwork, processing mountains of invoices and purchase orders each and every week, are looking at ways to make efficiencies wherever possible. “By joining the BMF we will be able to better understand the wider issues merchants and their suppliers are facing and be able to tailor our solutions to overcome these challenges.”